The Lalo Clubhouse is coming to a close, but you can continue to redeem existing points through 9/30.
We’ve loved having you join us in the Clubhouse and hope you enjoyed it, too. While we’re hitting pause for now, we’re working on new ways to reward loyal fans like you—stay tuned!
Welcome to The Clubhouse
Log inShop with points
The Play Kit
The Ribbed Hooded Towel + Bath Mitt
FAQs
If I redeemed points on an order that I ended up returning, will I get my points back?
If I redeemed points on an order that I ended up returning, will I get my points back?
If you return your entire purchase, the points you redeemed on that order will be returned to your account within 1-2 business days from the day you receive your refund confirmation email.
Can I transfer my points to a friend or family member if I am not going to be using them?
Can I transfer my points to a friend or family member if I am not going to be using them?
Unfortunately, loyalty points are issued to the account holder who earned them and are not transferable across accounts. Points cannot be shared, gifted, sold and have no cash value.
*As a reminder, our clubhouse loyalty program is something we offer to bring a little extra joy to your experience with us. That said, we may make updates from time to time. We reserve the right to change or end the program—or any part of it—at any time, for any reason, with or without notice. This includes how points are earned, what rewards are offered, or who’s eligible to participate.
