Welcome to The Clubhouse
Sign Up or Log InWelcome to the Clubhouse!
Earn points that never expire (even before you make a purchase).
Access to exclusive member-only offers.
Save on future Lalo purchases when you use your points.
Ways to earn points
($5)
Sign up for texts
500 Points
Make a purchase
5% back in Points
($20)
Refer a friend
2,000 Points
($2.5)
Write a product review
250 Points
Redeem points at checkout.
Every 100 points is worth $1. Watch the savings stack up, and get rewarded for being in The Clubhouse.
Clubhouse tiers
Earn more points to earn more perks.
Lalo Fam Member> 0 Points | Lalo Fam Plus> 4,000 Points | Lalo Fam Elite> 7,500 Points | |
Free Shipping | Orders over $100 | Orders over $75 | Orders over $50 |
Access to annual members only sale | |||
Point multipliers during sale events | |||
Early access to new products & limited edition drops |
Clubhouse tiers
Earn more points to earn more perks.
Lalo Fam Member
> 0 Points
Free Shipping
Access to annual members only sale
Point multipliers during sale events
Early access to new products & limited edition drops
Refer friends and family
Give them $10 (on us), get 1,000 points for yourself.
Shop with points
Messy Mealtime Bundle
The Play Kit
Creative Playtime Bundle
Soak & Splash Bathtime Bundle
FAQs
How many points will I earn when I place an order?
How many points will I earn when I place an order?
You'll earn 5 rewards points for every dollar spent. For example: A $200 purchase would earn you 1,000 points (worth $10 off a future order).
Keep in mind: If you choose to return an item, we'll deduct those points from your rewards balance.
How can I use my points?
How can I use my points?
- Redeeming your points for discounts on your Lalo order is easy. First things first, make sure you're logged in!
- Fill your cart with big upgrades for your little one and head to checkout.
- At the top of the checkout page, select the number of points to redeem and click "apply" to receive a discount on your purchase.
- Please note: While you can redeem points up to 100% of the cost of the items you're purchasing, points cannot be redeemed to cover shipping fees.
How can I leave a product review and earn points?
How can I leave a product review and earn points?
We'll send you an email 3 weeks after your order has shipped asking you to leave a review once you've had a chance to enjoy your new Lalo products.
Shortly after you leave a review, we'll send the points your way.
Didn't receive an email? Leave a review directly on our site for products you have purchased and we will verify and send the points your way. (When leaving a review on our site, be sure to use the same email address you used at checkout.)
I didn't receive my points after completing an activity, like signing up for texting. What do I need to do?
I didn't receive my points after completing an activity, like signing up for texting. What do I need to do?
- Sorry that you haven’t received your points — not to worry! Some activities take a bit longer to process, so there may be a slight delay between completing an activity and receiving your well-earned points.
- Check back an hour after completing the activity and refresh the loyalty page while logged into your account. If the points still aren’t showing, log out and log back in.
- If you followed these instructions but still haven’t received any points, please contact our support team via chat on our website or email us at lalofam@meetlalo.com. We’re always here and happy to help!
If I redeemed points on an order that I ended up returning, will I get my points back?
If I redeemed points on an order that I ended up returning, will I get my points back?
If you return your entire purchase, the points you redeemed on that order will be returned to your account within 1-2 business days from the day you receive your refund confirmation email.
