Lalo Limited Warranty

Your Lalo Products are covered by the Lalo family limited warranty policy. This limited warranty gives you specific legal rights, and you may also have other rights which vary by state, province, or country

A. Products Covered by this Limited Warranty

This limited warranty extends to the Lalo Daily Stroller, Newborn Kit, The Chair, The Booster, The Play Gym, The Play Tent, The Bathtime Collection (Towel, Washcloth, Rinser Cup, Spout Cover, The Tub, Knee pad / Elbow Saver, Stacking Cups, Toy Storage) The Play Chair, The Play Table, The Bib, and Tableware (Plate, Cup, Spoon, Bowl), manufactured by Love All Little Ones Inc. (“Lalo”) and purchased directly from Lalo or Lalo’s authorized retailers. Some parts of this limited warranty also extend to batteries sold with the stroller or separately (“Batteries”). These products are designed to be used for daily use with your child. This Warranty does not cover your products if you use it in a manner incompatible with that intended design.

B. Who this Warranty Extends To

This limited warranty extends to the original purchaser of any Lalo Daily Stroller, Newborn Kit, The Chair, The Booster, The Play Gym, The Play Tent, The Bathtime Collection (Towel, Washcloth, Rinser Cup, Spout Cover, The Tub, Knee pad / Elbow Saver, Stacking Cups, Toy Storage) The Play Chair, The Play Table, The Bib, and Tableware (Plate, Cup, Spoon, Bowl) products or, in the case of a gift, the original recipient of the product. The “original purchaser,” for the purposes of this warranty, is the first purchaser of the item from Lalo or an Lalo authorized retailer. The “original recipient” for purposes of this warranty, is the first receiver of Lalo product(s) purchased as a gift from Lalo or a Lalo authorized retailer. All Lalo warranties, including any implied warranties, are valid only for the period of time the product(s) is owned by the original purchaser/ recipient of the product(s) A COPY OF THE PURCHASE RECEIPT IS REQUIRED TO DETERMINE WARRANTY APPLICABILITY.

Lalo limited warranties are not transferable and not applicable to use of any Lalo products for commercial or rental purposes.

C. Lalo’s Limited Warranty and Responsibilities

Lalo warrants the Lalo Daily Stroller, Newborn Kit, The Chair, The Booster, The Play Gym, The Play Tent, The Bathtime Collection (Towel, Washcloth, Rinser Cup, Spout Cover, The Tub, Knee pad / Elbow Saver, Stacking Cups, Toy Storage) The Play Chair, The Play Table, The Bib, and Tableware (Plate, Cup, Spoon, Bowl) in its original packaging sold to you against the defects in material and workmanship set forth below (“Defects”) as your family continues to grow, when the Stroller is used normally for its intended purposes.

D. What this Family Limited Warranty Covers

THIS LIMITED WARRANTY APPLIES TO THE FOLLOWING DEFECTS:

Cracks or breaks in the footboard of stroller
Breaks/cracks to the aluminum frame of stroller
Non-functioning back or front wheel breaks
Wheels, or buttons (seat recline, sliding seat position, reversible seat buttons)that break in any manner and are no longer usable of stroller
Zippers that can no longer be opened or closed on stroller
Fabric tears that render the extended sun panel, canopy connections to the stroller or bassinet, and storage area non-functional
Non-functioning back wheel or front wheel brakes
Plastic Chipping anywhere on stroller or The Chair products
Defects in any element of wooden goods such as scratches or fractures
Rips and tears in cushion/fabric of stroller

THIS LIMITED LIFETIME WARRANTY DOES NOT COVER THE FOLLOWING:

“Cosmetic Damage” which is defined as scratches, dents, dings, scuffs, stains, color changes, normal wear and tear, technological obsolescence, or other non-functional changes in the appearance of the product that occur during normal handling and use of the Lalo Daily Stroller, Newborn Kit, The Chair, The Play Chair, The Play Table, The Bib, and all Feeding products by any party and which do not impair the functionality of the Lalo product
Replacement of any non-defective pieces in the Lalo product (for example, if you purchase the Stroller with multiple components and only one component is defective, then we will only replace the defective component).
Any Lalo product (whether manufactured by Lalo or not) sold by resellers who are not authorized retailers.
A Lalo Daily Stroller, Newborn Kit, The Chair, The Booster, The Play Gym, The Play Tent, The Bathtime Collection (Towel, Washcloth, Rinser Cup, Spout Cover, The Tub, Knee pad / Elbow Saver, Stacking Cups, Toy Storage) The Play Chair, The Play Table, The Bib, and Tableware (Plate, Cup, Spoon, Bowl) that is sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the Lalo product is not “new” or of “first quality”, or has previously been purchased or used by another consumer.

Loss of functionality of the battery, which is covered solely by the Electronics Two Year Limited Warranty
Repairs or modifications are carried out by a un-authorized third party
Damage is corrosion, mold or rust caused by lack of maintenance or service
incorrect mounting or installation of third party parts that are incompatible with the product

In the event of a Defect, Lalo’s sole and exclusive liability and your sole remedy under this limited warranty will be, at Lalo’s option, to provide repaired or replacement of your Lalo product, subject to your fulfillment of “Your Responsibilities” below. Replacement Lalo products may be provided in a color different from the Lalo product you originally purchased. For limited edition, discontinued or out-of-stock products covered under the limited warranty, Lalo guarantees only replacement of a product with equal or greater retail value and does not guarantee exact replacement of the same limited edition, discontinued or out-of-stock item.

E. Your Responsibilities

In the event of a Defect and in order to get the benefit of this limited warranty, you must contact help@meetlalo.com and provide Lalo with proof of the original date of purchase. Should shipping costs be required to return your item, you will not be responsible for those costs. Evidence of a Defect and any claims must be sent to the address set forth at the end of this limited warranty.

Lalo will repair or replace (as applicable) and either service your product or ship your Lalo Daily Stroller, Newborn Kit, The Chair, The Play Chair, The Play Table, The Bib, and all Feeding products back to you within 30 days of receiving your original product. You will not be responsible for any shipping costs associated with shipping replaced or repaired item.

Replaced or repaired Lalo Daily Stroller, Newborn Kit, The Chair, The Play Chair, The Play Table, The Bib, and all Feeding products are subject to the same limited warranty as the original purchase

F. Disclaimer, Limitation on Liability

TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW, THE Item IS PROVIDED “AS IS” AND THIS WARRANTY AND ANY IMPLIED WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS SET FORTH IN THIS LIMITED WARRANTY, IN NO EVENT WILL LALO OR ITS SUPPLIERS BE LIABLE FOR PROCUREMENT OF SUBSTITUTE PRODUCTS OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES ARISING OUT OF OR RELATED TO THE Lalo Daily Stroller, Newborn Kit, The Chair, The Play Chair, The Play Table, The Bib, and all Feeding products OR ITS USE BY YOU OR ANY THIRD PARTY, WHETHER UNDER THEORY OF CONTRACT, TORT (INCLUDING NEGLIGENCE), INDEMNITY, PRODUCT LIABILITY OR OTHERWISE. THIS LIMITATION WILL APPLY EVEN IF LALO HAS BEEN ADVISED OF SUCH DAMAGES AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Lalo’s TOTAL LIABILITY WILL NOT EXCEED THE PURCHASE PRICE PAID FOR THE Lalo Daily Stroller, Newborn Kit, The Chair, The Play Chair, The Play Table, The Bib, and all Feeding products GIVING RISE TO SUCH LIABILITY.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

G. Arbitration

G1. In the event a dispute arises between you and Lalo arising out of this Limited Warranty (“Dispute”), such Dispute will be determined and settled solely by binding, individual arbitration and not in a class, representative or consolidated action or proceeding. You and Lalo agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of this Limited Warranty, and that you and Lalo are each waiving the right to a trial by jury or to participate in a class action.

G2. As limited exceptions to Section G1 above: (i) you may seek to resolve a Dispute in small claims court if it qualifies; and (ii) we each retain the right to seek injunctive or other equitable relief from a court to prevent (or enjoin) the infringement or misappropriation of our intellectual property rights.

G3. The arbitration will be conducted by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this Limited Warranty. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. A party who wishes to start arbitration must submit a written Demand for Arbitration to AAA and give notice to the other party as specified in the AAA Rules. The AAA provides a form Demand for Arbitration at www.adr.org.

If your claim is for U.S. $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic or video-conference hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds U.S. $10,000, the right to a hearing will be determined by the AAA Rules. Any arbitration hearings will take place in the county (or parish) where you live, unless we both agree to a different location. The parties agree that the arbitrator shall have exclusive authority to decide all issues relating to the interpretation, applicability, enforceability and scope of this arbitration agreement.

G4. Payment of all filing, administration and arbitrator fees will be governed by the AAA Rules. We’ll pay for all filing, administration and arbitrator fees and expenses if your Dispute is for less than $10,000, unless the arbitrator finds your Dispute frivolous. If we prevail in arbitration we’ll pay all of our attorneys’ fees and costs and won’t seek to recover them from you. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses to the extent provided under applicable law.

G5. YOU AND LALO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, if the parties’ Dispute is resolved through arbitration, the arbitrator may not consolidate another person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this Arbitration section shall be null and void.

G6. With the exception of any of the provisions in Section G5 of this Limited Warranty ("Class Action Waiver"), if an arbitrator or court of competent jurisdiction decides that any part of this Limited Warranty is invalid or unenforceable, the other parts of Limited Warranty will still apply.

G7. You must seek arbitration for disputes arising out of this Limited Warranty prior to exercising any rights or seeking any remedies created by the Title I of the Magnuson Moss Warranty Act.

H. Governing Law and Forum Choice

This Limited Warranty and any action related thereto will be governed by the Federal Arbitration Act, federal arbitration law, and the laws of the State of New York, without regard to its conflict of laws provisions. Except as otherwise expressly set forth in Section G “Arbitration” the exclusive jurisdiction for all Disputes that you and Lalo are not required to arbitrate will be the state and federal courts located in the State of New York, and you and Lalo each waive any objection to jurisdiction and venue in such courts